Your success is our #1 priority because we believe when you win, we win.
Our team of software experts and former insurance agents who have walked in your shoes are here to provide services, support, education, and training each step of the way.
Our Customer Success Sets Us Apart
-
Quicker Liftoff
We use tried-and-true methods to speed up the implementation process. Our upgraded data services make it easy to convert and organize your data so you can get your new systems up and running in no time.
-
Building Foundational Knowledge
We offer your team the training and resources they need to get the most out of your software. EZLynx University is packed with tons of training materials designed to meet your agency’s needs.
-
Here Whenever You Need Us
EZLynx provides the resources you need, any time you need them. With 24/7 access to our comprehensive support articles, you can find answers to your questions whenever they arise. Our team of experts is also here to assist during regular business hours, bringing deep expertise in both technology and insurance to support your operations effectively.
Quick Stats
-
97%
Customer Satisfaction score with EZLynx Support Services
-
<90
Second average hold time to speak with an EZLynx Support Specialist
-
23
Second average wait time to chat online with an EZLynx Support Specialist
-
440+
Product articles and videos available in EZLynx University for training
Training Offerings
-
Self-Guided Training
Check out our self-guided videos and documents to learn at your convenience.
-
Interactive Training
Join one of our interactive training webinars to apply your learnings in real time.
-
Weekly Office Hours
Attend a live Q&A training session with an EZLynx product expert as you learn workflows.